Return policy

1. Return & Exchange Time Limit
If you need to return or exchange products, please contact us to apply within 3 working days after you receive the items.
Requests beyond this period will not be accepted.
2. Eligible Returns & Exchanges
Returns or exchanges are available under the following conditions:
• Products with quality issues
• Products that are damaged, leaking, or not working properly
• Wrong or missing items delivered
Returned products must be unused, in original condition and complete packaging without affecting resale.
3. Non-Eligible Returns
• Used, opened, or intentionally damaged products
• Returns due to personal flavor preference
• Requests submitted after the time limit
4. Return & Exchange Process
1. Contact us via WhatsApp with your order number, issue description, and photos or video proof.
2. Our team will review and provide a solution.
3. Follow instructions to return the item or we will arrange further support.
4. After confirmation, we will process replacement, reshipment, or refund.
5. Delivery
We guarantee delivery within 3 working days for standard orders.
6. Contact Information
For any return or exchange inquiries, please contact us via
WhatsApp:+13075865917